Privacy Policy

Samyang Foods Co., Ltd. places strong importance on safeguarding personal information and conducts its operations in accordance with relevant legal frameworks, including regulations governing data protection and information security. This privacy policy provides an overview of how personal data is collected, processed, maintained, and protected, as well as the safeguards implemented to ensure its confidentiality and integrity. Any revisions to this policy will be announced through the company’s official website so that users remain informed about current practices.

Personal data is collected only for clearly defined purposes and is not utilized beyond those stated intentions. During the process of account creation or service use, users are informed about what information is being gathered and how it will be used, and their consent is obtained prior to collection. The primary types of information collected typically include email addresses and account passwords, which are necessary for identification, communication, and account management. This information is retained only for as long as it is needed to fulfill its intended purpose. Once that purpose has been achieved, the data is securely deleted, unless applicable laws require it to be retained for a specified period. In certain cases, legal obligations may mandate the preservation of records such as transaction details, complaint histories, advertising data, or financial transaction logs for compliance purposes.

To improve efficiency and service quality, the company may delegate certain data processing activities to carefully selected external partners. These service providers may assist with functions such as analyzing website usage or supporting technical operations. Samyang Foods ensures that all partners adhere to strict data protection standards and are monitored to maintain compliance with applicable regulations. In some instances, personal information may be transferred to service providers located outside the user’s country. Such transfers are conducted under strict controls, and the receiving entities are required to handle the data in accordance with established privacy and security guidelines. The information involved in these processes may include account-related details, device identifiers, or patterns of website usage.

The company does not disclose personal information to unrelated third parties unless the user has provided explicit consent or disclosure is required by law or authorized authorities. Once personal information is no longer necessary, it is disposed of promptly using secure procedures designed to prevent unauthorized access or recovery. This applies to all forms of data, including account records, system logs, IP addresses, and cookies. Special consideration is given to protecting the personal information of minors. Individuals under the age of thirteen are not permitted to register without verified parental or guardian consent, and additional measures are in place to prevent unauthorized use by children.

Users are granted certain rights regarding their personal information, including the ability to access their data, request corrections to inaccurate details, or ask for deletion where appropriate. The company is committed to responding to such requests in a timely and effective manner. To ensure data security, a combination of technical and organizational measures is employed. These include encryption technologies, secure storage systems, regular data backups, access control protocols, intrusion detection systems, and continuous training for employees responsible for handling sensitive information. Cookies and similar technologies may also be used to enhance functionality and user experience, with users retaining the ability to control these settings through their browser preferences.

A designated data protection officer is responsible for overseeing compliance with privacy regulations and addressing any concerns related to the handling of personal information. Users who believe their rights have been violated may seek assistance through appropriate regulatory bodies or dispute resolution organizations. Any significant updates to this policy will be communicated in advance to provide users with sufficient time to review the changes. This privacy policy applies solely to the services operated by Samyang Foods and does not extend to external websites that may be accessed through links. The policy has been in effect since March 31, 2025, and remains subject to updates as required by changes in law or business practices.